Customer Satisfaction Surveys
The Meridian Fire Department takes great pride in serving our community and we are constantly seeking ways to improve our performance. To assist us, we ask that you evaluate our level of service by completing one of the short surveys below.
Fire Operations Customer Satisfaction Survey (Firefighter response to incident)
Fire Prevention Customer Satisfaction Survey (Inspections)
Fire Education Customer Satisfaction Survey (Community outreach & education)
MFD Guiding Principles
Compassion - We will provide friendly and compassionate service to each other and the public we serve.
Professionalism - We will dedicate ourselves to be an educated workforce striving to meet the community’s and our employees’ changing needs.
Honesty - We will conduct ourselves in an honest manner and be transparent in our interactions.
Ownership - Ownership of our department will be expressed through tradition, loyalty, and dedication.
Trust - We will earn and maintain trust through integrity, our actions, and holding to commitments.